Privacy policy

This Policy describes Baffin Bay Networks handling of user personal data and information, e.g. personally identifiable data such as name, address, phone number, email address and other information that makes it possible to identify the user. At Baffin Bay Networks, we understand the importance of handling and storing our customers’ information properly.

What information do you collect about me?

  • We collect personal data when provided to us, i.e. when providing your name and email address in a contact form on our website, or when registering in the user portal (Riverview).
  • We use cookies on our website. A cookie is a piece of data stored on a site visitor’s computer, used to collect information about your browser and your IP-address. Usage of a cookie is in no way linked to any personally identifiable information on our site. Users can manage cookies in their Internet browser settings.
  • As visitors browse our website, we collect website statistics using third party services (e.g. Google Analytics).

How will you use the information you collect about me?

  • We will use the data in order to respond to requests from users regarding the reason we have been contacted.
  • By registering and using the Riverview service, Baffin Bay Networks will use the data for the core functionality of our Riverview service.
  • If customer consent has been given, we will use the data for selected Baffin Bay Networks announcements and newsletters.
  • We use cookies in several ways, such as: helping us analyze and improve the user experience when visiting our website. Measuring your use of Baffin Bay Network website so that we can improve and tailor our website to your likely interests. Understanding your likely interests so we can provide you more relevant Baffin Bay Networks ads and content on non-Baffin Bay Networks websites. The purpose of the statistics is to develop and optimize our website, services and customer user experience.

With whom do you share my data?

We may use subprocessors for the purpose of improving our services. In such events we ensure all necessary contractual arrangements, such as applicable data protection laws or adequate, i.e. in the case of transferring customer’s personal data outside EU/EEA. Baffin Bay Networks does not sell, rent or share user personal information with any third party for their direct marketing purposes.

How do you store my data?

We take precautions to protect your data. We use encryption to protect sensitive information transmitted online, and the personal data is stored in a way so only a limited amount of Baffin Bay Networks administrators can access it. In the unlikely event of a personal data breach, we follow statutory breach reporting requirements.

Which rights do I have?

Users may request to see what data we have about him/her, change/correct data we have about him/her and have us delete any data we have about him/her by contacting us. Individual access requests are recognised and responded to within statutory timescales. The user has the right to revoke his/her consent for Baffin Bay Networks to store and use his/her personal data at any time by contacting us.

How long do you store my data?

Personal data processed for any purpose or purposes shall not be kept for longer than its necessary for that purpose or those purposes. As soon as a user and/or a contract party terminates its relationship with Baffin Bay Networks all collected personal data will marked for removal and performed in a timely fashion. Part of the data might be stored longer for the purpose of Baffin Bay Networks to finalize accounting, reporting or for any other purpose legally required. After fulfilling those purposes, all personal data in connection to the users affected by the termination will be removed from our system(s).

Changes to this Policy

Baffin Bay Networks reserves the right to make changes to this policy at any time. Changes will be published on our website and user portal and any changes to this policy are effective immediately. Baffin Bay Networks will make reasonable efforts to inform users about changes regarding how we handle personal data, however the user is responsible for keeping himself/herself informed about updates to this policy and we encourage users to check for updates of this policy on our website and user portal. By continuing using our website, user portal or our services after an update, means the user accepts the changes.